Solutions For All Businesses
Why NMA Solutions?
We help IT and corporate teams function efficiently and provide excellent customer value and service. Technology is always changing and IT teams need to keep the infrastructure supported while learning new technologies, keeping up with cyber requirements, and juggling customer priorities. NMA Solutions will help IT teams prioritize demands and evolve. We thrive by looking at processes and driving efficient change. Finally, for all companies, innovation is critical for growth. NMA will work with your teams to consistently innovate to take advantage of market changes.
Solution For All Businesses
Services
Project Life Cycle Analysis and Support
Do you have projects that aren’t progressing? What is the root of the issue? Our expertise will help to identify, analyze, and solve issues and push projects forward.
Expected Outcome: Roadblocks are identified, KPIs developed, and projects move to completion.
Organizational Analysis
Is your organizational structure serving your company? How often does your company re-organize? There may be areas that aren’t working as efficiently as you’d like. NMA Solutions will work with your teams to review organizational structure and results.
Expected Outcome: Organization structure is documented and improvements suggested with measurements.
Go To Market Strategy
Develop go to market strategies for IT staffing companies looking to expand to new areas. E.g., Provided Go to Market strategy for IT Staffing firm for ServiceNow. Conducted all facets of the plan, from partner relationship development to training for teams.
Expected outcome: Ability to provide the organizational structure and plan to add revenue in new markets.
IT Investments
Investments in IT are significant. How can your organization ensure you are getting the most out of existing investments? What staff are needed to support large enterprise systems? What should the staff to contractor ratio be? Will review contracts and work with teams to maximize investments.
Expected outcome: Contracts identified where your organization might be overpaying or not taking advantage of all offered. Staff optimization plan provided.
IT Team Training Plans
Keeping IT teams trained and building cross training plans is challenging. There are a few experts in each area, but how do you build teams that help get the work done across different disciplines?
Expected outcome: Established and documented training plan
IT Solutions and Customer Satisfaction
Is your IT team meeting the needs of your organization? NMA Solutions will work with you to survey your customers and analyze the results. We will develop an action plan to improve customer satisfaction. As SVP of IT at Synchronoss Technologies, I improved our customer satisfaction by 7% year over year which resulted in a CIO Visionary Award from Infotech Research Group.
Expected outcome: Put a plan in place to improve top 5 areas of concern, including communications to the organization on suggested improvement
Solutions For All Businesses
More about Sheri
My story starts with giving back because my professional story has been gratifying and filled with unexpected turns. I have organized numerous charity events; I founded and spearheaded a Lean In group for the women of my previous organization; I volunteer for American Corporate Partners to mentor veterans; and sit on the advisory board for Shetek, helping to provide opportunities and education for Women in Tech. I also negotiated multi-million-dollar contracts, managed a $60M budget with fiscal responsibility, and led an IT team to provide excellent customer service, which culminated in a CIO Visionary Award.
As a consultant, I have developed and implemented a go to market strategy for ServiceNow, assisted in making the most of partnerships, strengthened a corporate marketing strategy, and enhanced multifactorial process improvements, among other work.
My story includes chapters on innovation and the capacity of all employees at all levels to design and innovate. In my previous role, I created and led our worldwide innovation events, called Innovation Jam. As a consultant, I am thinking out of the box for my customers as they tackle new issues, such as driving sales in new markets.
I have started the next chapter in my story, with NMA Solutions, applying all my experiences in leadership, delivery, product management, innovation, and giving back to the community.
CONTACT US!
Trust NMA Solutions for All Your Business Improvement Needs.
© All 2023 All rights reserved. Design by Bizgo